Robotic process automation is a technology that allows enterprises to automate some or all of their business processes. You can think of them as digital workers, which mimic manual tasks, so they are done with greater speed and efficiency. RPA stocks are the most invested among all other industries. In 2016, the global RPA spending was US$300 million. That number is expected to reach US$7.2 billion by the end of the year in 2022 and skyrocket to US$10.4 billion by 2023.

Recently IT Brief had the opportunity to get in touch with Adrian Jones, Automation Anywhere APJ EVP, to discuss AI and its impact on the modern workforce. Can you tell me a bit more about Automation Anywhere? Automation Anywhere is a global leader in Robotic Process Automation (RPA) software and AI technology for enterprises looking to deploy intelligent digital workforces. Our technology uses software bots that work alongside the human workforce to take on repetitive, mundane work, allowing people to do more meaningful work. Beyond automating tasks, Automation Anywhere's platform also helps improve them on the back-end by enhancing efficiency, minimising error and reducing operational costs, while helping enterprises manage and scale business processes faster.

Automation Anywhere launched the latest release of its IQ Bot cognitive automation solution with additional native AI capabilities and more third-party AI platform integrations than ever before to enable automation of complex business processes. Designed to assist and learn from business users, IQ Bot is the only cognitive bot that puts the power of advanced AI technologies in the hands of business users. The native AI capabilities in IQ Bot detect critical information hidden in unstructured data in ways that can be processed by other bots and applications to dramatically improve straight-through processing (STP). By combining cognitive abilities with practical, rule-based RPA capabilities, organizations can quickly scale and up-level their Intelligent Digital Workforces to fully automate processes end-to-end and run them independently, with minimal human intervention. "Automation Anywhere was one of the first RPA vendors to spot the need for automating business processes that handled unstructured data, for example, documents and emails. Its solution, IQ Bot, complements its RPA and helps organizations extend the scope of automation," said Sarah Burnett, research VP at Everest Group.